产品

欧丽芙(Auolive)的护肤品如何帮我省时间?

欧丽芙(Auolive)帮妳整理杂乱。很多女士们,在選购护肤品时,对着很多的产品,难以决定。不知如何選择。欧丽芙所引进,多功能护肤品,让女士们更容易下决定,网上選购也更方便。这就省时省力了。

欧丽芙的护肤品,是多功能多好处,只需要早上一个护肤品,晚上一个护肤品。只要1分钟,涂抹1个多功能护肤品,功效能比4个其他不同产品。

出国旅游更是简单,只要带上1 个早上护肤品,1个晚上护肤品,就能出发。

欧丽芙产品中的活性成分是什么?

欧丽芙产品的配方,全部采用天然活性成分。为了让你的皮肤保持年轻,健康,与亮丽,妳的会得到它需要的豪华护理,最佳的养份,和保护。

请按这里的链接,你会更了解关于我们的每个产品天然活性成分:
“晨光灿烂” 滋润护肤剂
“夜夜渗透” 滋养润肤剂
“容光焕发” 祛除角质凝胶
“亮丽” 眼霜

欧丽芙的产品不含防腐剂吗?

欧丽芙产品不含防腐剂。更重要的,欧丽芙产品的配制是:
• 不含色素
• 不含致敏性香料
• 不含矿物油
• 不含硫酸盐

欧丽芙产品适合所有皮肤类型吗?

欧丽芙产品适用于,普通皮肤,综合性/干性皮肤,也可用于各种天气与季节。

欧丽芙产品是水性或油性?

欧丽芙所有产品都是水性产品

欧丽芙产品需要以特定方式使用吗?

欧丽芙产品的配制目的是为了简化妳的护肤程序。

早上,洗净脸后,涂上“亮丽”眼霜,跟着涂上“晨光灿烂” 滋润护肤剂,早上的护肤程序便完成。

同样的,晚上, 洗净脸后,涂上“亮丽”眼霜,跟着涂上“夜夜渗透” 滋养润肤剂,然后准备享受妳的美容睡眠了

欧丽芙有没有用动物做测试?

欧丽芙产品没有用动物做测试。

欧丽芙护肤产品有没有经过测试?

欧丽芙产品有经过皮肤临床测试,同时也经过一组25位女性消费者的使用测试。

欧丽芙产品在那里制造的?

欧丽芙产品是用瑞士秘方,并在新加坡具有较高的GMP标准*严格的条件下制造生产。

* GMP代表良好生产规范,这是保证生产及监控的做法,坚持质量标准始终如一。

我应该如何储存我的欧丽芙护肤品?

把您的欧丽芙护肤品储存在阴凉干燥的地方。避免直接光或热。

Membership

Why should I sign up for Auolive membership?

Auolive membership entitles you to special benefits just for members. Click here to read more.

How many tiers are there for the Auolive membership and how do I earn points?

There are two tiers- Silver and Gold. Make any purchase on www.auolive.com and you'll be entitled to the Auolive membership.

Auolive Silver - qualify for this tier when you make any purchase.

Auolive Gold - qualify for this tier when you spend S$400 in a single transaction, or when you accumulate S$500 in spending over 6 months.

How do Auolive points work, and is there an expiry date?

Auolive Points are valid for one year, and all Auolive Points can be converted to e-vouchers. The e-vouchers are valid for one month from the date of conversion

You need a minimum of 500 Points to convert.

500 Points = S$5 Auolive e-voucher

What is the refer-a-friend programme about?

Share the benefits of Auolive and benefit as our members.

Auolive Silver members receive a S$10 Auolive e-voucher^ for every successful referral*.

Auolive Silver members receive a S$15 Auolive e-voucher^ for every successful referral*.

*Successful referral refers to friend that you have recommended (by a unique link) that has made a purchase in our Auolive e-store.

^The e-vouchers will be credited into your account as Auolive Points.

S$10 = 1,000 Points
S$15 = 1,500 Points

How do I refer a friend?

• Login to your account
• Under My Account, Go to Refer A Friend
• Every member will have a special link
• Refer as many friends on your social media network. If your friend clicks and buy our product,you will be credited with your e-voucher!

Can I earn points for writing reviews on Auolive skincare products?

You will earn 100 points when you review our products (1 legitimate review per product). Please send us your review at info@auolive.com

Account

What should I do if I have problems logging into my account?

If you receive a message stating that your email address/password is not recognised - please follow the steps below:

Please clear your cache and browser history. Close and open a new browser.

Make sure you are using the same email address and password you registered with.

If you are unable to recall your password, click on "forgot your password?" link on the page. You will be prompted to enter your email address. If an account exists with the email address provided, a link will be sent to that email to create a new password for your account.